Privacy Policy
Last updated: August 2026
Information we collect
We may collect personal information that you voluntarily provide when you interact with us, including:
It can help to work through one room at a time rather than trying to clean the entire house at once.
- Full name
- Phone number
- Email address
- Property address or service location
- Cleaning service requirements
- Preferred cleaning date and time
- Number of bedrooms and bathrooms
- Additional cleaning requirements
- Information provided through enquiry or booking forms
- Any other information you choose to provide when contacting us
How we collect your information
We may collect information when you:
- Request an instant quote
- Submit a contact or enquiry form
- Book a cleaning service
- Contact us by phone
- Contact us by email
- Communicate with us about an existing booking
- Browse or interact with our website
Marketing communications
If you choose to receive marketing communications from us, we may use your contact details to send you information about:
- Cleaning services
- Special offers
- Promotions
- Cleaning tips
- News and updates
You can unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the communication or by contacting us directly.
Sharing your information
We may share your personal information with trusted third parties where reasonably necessary to operate our business and provide our services.
- Website and hosting providers
- Booking or scheduling platforms
- Payment providers
- Email and communication providers
- Website analytics providers
- IT and technical service providers
- Professional advisers where necessary
- Government authorities or other organisations where required by law
We do not sell your personal information to third parties.
How we protect your information
We take reasonable steps to protect your personal information from:
- Unauthorised access
- Misuse
- Loss
- Disclosure
- Alteration
- Destruction
However, no website or electronic transmission can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or through our website.
Privacy enquiries and complaints
If you have a question, concern or complaint about how we handle your personal information, please contact us first so we can investigate and respond.
- Rita Cleaning Service
- Phone: 0433 145 346
- Email: ritacleaningservice@gmail.com
- Location: Hillarys WA 6025, Australia
However, no website or electronic transmission can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or through our website.